Genuine Parts

Shipping Information

Shipping Methods

We use Australia Post Eparcel network as our main shipping partner.

We do not ship to Locked Bag or Self Storage addresses. We only deliver to PO Box, Residential and Work addresses. SCM will not accept accountability for any lost, damaged, or stolen orders.

Shipping Fees

We offer Free Click and Collect from any of our 3 convenient locations. More info.
We deliver Free of Charge for orders with a value of or above $90 Australia wide.
For any orders under $90 there is a flat shipping fee within Australia of $10.

*Please note: this rates exclude large or bulky items such as GIVI Top Boxes - Luggage and Tyres or a combination of bulky products.

For more info relating to GIVI - Luggage - Tyres - Bulky parcel orders, please visit the following page.

Most bulky items on the website will ask you to accept to an additional shipping quote based on delivery address before placing the order.

Once your accept and your order is being processed, one of our helpful SCM staff members will be in touch to supply a quote based on your delivery address and the exact size of your purchase.
A FULL refund will be issued should you wish to cancel at that point.

How Long Does my order take to be Processed?

The majority of in stock orders placed are processed in 1-4 business days. Although we keep many items in stock, we cannot guarantee availability at all times. Items not currently in stock will need to be ordered in from our supplier (pending availability).

I Would Like To Know If A Product Is In Stock?

You will receive a notification when your items have been shipped.

How Long Does Shipping Take?

Please note delivery times may take longer depending on what state you live in and also due to any postal delays, You can get estimates using your tracking number.
New South Wales
Sydney Metro NSW Country
up to 2 days up to 3 days

Australia Capital Territory
Canberra Metro
up to 2 days

Melb Metro VIC Country
up to 3 days up to 4 days

Bris Metro QLD Country Far North QLD
up to 3 days up to 5 days 4-12 days

South Australia
Adelaide Metro SA Country
2-4 days up to 5 days

Western Australia
Perth Metro WA Country
up to 5 days 5-8 days

TAS Metro TAS Remote
3-5 days 13-17 days

Northern Territory
Darwin Metro Alice Springs NT Remote
3-6 days 6-9 days 10-13 days

Will I Need To Sign For My Order?

You, or someone at the delivery address at the time of delivery will have to sign for your order.  If you are not available to sign for your order Australia Post will leave a note with instructions for pick up from a designated post office.

How Do I Track My Order?

Once your order has been picked, packed and processed we’ll send you an email with a tracking number which can be used at to monitor the progress of your delivery.
If you haven’t received a tracking number or have any concerns with your order, please give us a call on (02) 9330 9105 or send us an email. We’re here from 8.30am to 5.30pm weekdays (excluding public holidays) and are happy to help.

Express Post Shipping

Express Post is available at an additional cost on all items shipped within Australia. Please send us an email and we'll be able to provide you with a quote.

International Shipping

We are sorry, we do not ship to locations outside of Australia.